Great question!

Alterations are a flat fee, listed under the services page. You can find more information about alterations here!

Products are priced based on cost of materials and time. These items are handmade, not mass produced, meaning I’ve used methods and materials that are more resistant to wear and tear. Click the link to be directed to a list of products!

Custom projects (such as crocheted blankets, shawls, or cardigans) are priced by time, amount of materials, and complexity, and require a 50% non-refundable deposit. I provide a free consultation, and during that time, I provide you with a personalized estimate. Click to book an appointment with me!

Several different ways! I am on Facebook and Instagram, but the best and fastest way to contact me is to go to the ‘Contact’ tab and fill out a form, or contact my email or phone number linked at the bottom of my website page! :)

Or, you can just click here. :)

Yes and no! Please allow me to explain:

For alterations: refunds are not accepted due to the type of work and the amount of time spent on a garment. If you are unhappy with an alteration, please contact me within 7 business days, and I would be happy to make reasonable corrections at no additional charge when the issue is due to workmanship, or failure to follow the agreed-upon specifications.

For products: Yes! Refunds are accepted. Please return the item within 14 days, and I would be happy to provide a full refund, provided the item is unused, unwashed, and in its original condition.

Custom made orders are made specifically for you. They are one of a kind, and refunds are generally not accepted. If there is an issue with workmanship, or the item does not follow the agreed-upon specifications, please contact me within 7 days so I can evaluate the item and determine an appropriate solution. Any refund will be considered on a case-by-case basis and is not guaranteed.

This depends completely on the complexity of the project. Alterations take a minimum of 2 weeks, due to the amount of orders in backlog.

Products take an estimated time of 1-2 weeks, including shipping.

Custom orders take a minimum of 4 weeks, usually due to a higher amount of resources, time, and level of detail within the project.

Completion dates are not guaranteed and may be affected by material availability, client-requested changes, illness, emergencies, or other unforeseen circumstances.

I sadly do not, because I prefer to take your measurements in person, and be consistent with each client. I am happy to drive and meet up with you within a 2 hour radius. I do sell my products and custom projects outside local parameters with a shipping fee (price contingent on area and weight of item).

Excellent question!

I have a contract in place to provide you a smooth and seamless (no pun intended) experience with Tiffy’s Textiles. I value clear communication, and want to make sure I have the specifications exactly as you want them!

It outlines the requested services, estimated pricing, timelines, payment terms, and other important details so there are no surprises along the way. It also gives us a shared point of reference if questions arise during the project.

Whether I'm hemming a pair of pants or creating a custom piece from scratch, I believe clear communication is one of the best ways to provide excellent service. My service agreement is designed to protect both you and Tiffy's Textiles by setting clear expectations from the very beginning.